What to Expect | Buffalo Surgery Center

Doctor Testimonials

Buffalo Surgery Center is all about patient experience in a pleasant and relaxing atmosphere. It is made possible by a surgical and strategic leadership team that focuses on extensive analysis, patient needs and corrective steps that are direct offshoot of experience and knowledge.

Alok Gupta, MD – Gastroenterologist

I’ve been operating at the Buffalo Surgery Center for 11 years and it has always been a top-notch facility with dedicated nursing and operating room staff. With the opening of our new facility in 2016, our team at the BSC has taken outpatient Orthopaedic care to whole new level with expanded capacity and enhanced efficiency. But most importantly, the care they continue to provide to my patients is outstanding.

John J. Callahan, MD – Orthopaedic Surgeon

The Buffalo Surgery Center has made it possible for us to bring outpatient joint replacement to the people of Western New York, which has already made a huge difference in the lives of so many people here in our community. The BSC is a state-of-the-art facility that is staffed by some of this area’s most skilled and dedicated medical professionals. They provide superior care for all of my patients and create an environment that is a real pleasure to work in.

Nicholas J. Violante, DO – Orthopaedic Surgeon

I can’t say enough about the Buffalo Surgery Center. The facility itself is state-of-the-art, with everything I need under one roof. And the team is outstanding. Top-notch medical professionals who are committed to providing my patients with excellent care. The Buffalo Surgery Center has helped me and all of the Buffalo Medical Group’s Gastroenterology and Colon & Rectal Surgery providers to achieve the “triple aim” objectives of healthcare reform – improved patient access to care, exceptional outcomes and lower cost.

Joseph Leberer, M.D. – Colon and Rectal Surgery

Get prepared for your visit. Check out our patient resources including our Privacy Policy, Health Care Proxy, Patient Rights and Responsibilities and Surprise Billing Disclosure documents.

Patient Resources

Preparation

BATHE before coming to the BSC
Please remove jewelry (including your wedding band) before coming for your procedure. Leave your jewelry, purse and all other valuables at home.
Wear loose, comfortable clothing without metal (zippers, buttons)
Let us know if you wear contact lenses, hearing aids, dentures or other such things so that we may better care for you and them during your procedure. Bring appropriate storage containers and solutions for contact lenses.
If you develop a cold, fever, stomach ache, diarrhea or any other illness, notify us and your doctor right away.

Arrival at the Surgery Center

Please remember to bring photo ID (birth certificate if the patient is a child), insurance card, copay and any other advance directives you may have available
Your procedure time may change. Occasionally, a procedure may take more or less time than we expect. Therefore, it is possible your procedure may start earlier or later in the day than the time you are scheduled. If there is a change in schedule, our staff will call to advise you of this.
On the day of your procedure, please park near our building which is located in the back right corner of the Excelsior Campus

Visitors

Visitors may wait in our waiting rooms. One visitor (both parents if child) may visit the patient at various times, with the patients and nurse’s approval.
Your responsible driver must stay on the premises for the duration of your visit
Please do not bring any more than one family member or friend with you on the day of surgery.
Please do not bring small children to the waiting room, unless the child is the patient.
A complimentary coffee bar is available for patients and visitors within the Buffalo Surgery Center waiting room.

Post-Operative Care and Discharge

After your procedure, you will be taken to the recovery area, where your progress will be closely monitored by our medical staff.
You will remain in the recovery area until the medical staff clears you for discharge. Your time in recovery can vary depending on your progress.
A nurse will review all discharge instructions with you and the person (adult) who is accompanying you before you leave Buffalo Surgery Center.
Follow your doctor’s instructions and notify him or her in the event of any difficulty. If you feel it is an emergency situation, please go to the nearest emergency room.
Before discharge, you will be given a Patient Satisfaction Questionnaire. We are very interested in your evaluation of our facility and your surgical experience. We would appreciate you taking time to complete the questionnaire, as it will assist us in continuing to provide the best possible care for our patients.

Frequently Asked Questions - Is your question not answered here? Feel free to call us at (716) 250-6520

What is an Ambulatory Surgery Center? +

Ambulatory Surgery Centers (ASC) are facilities where procedures can be safely performed without a hospital stay. They provide a cost-effective and convenient environment that is less stressful than the large hospital environment.

Should I call the surgery center before my procedure for my arrival time? +

A member of our staff will call you 24-48 hours before your procedure. Please note, because of rapidly changing schedules, we purposefully do not give you your time earlier. We understand the inconvenience this may cause and do apologize for this.

What should I do if I need to cancel my procedure? +

Please call the Buffalo Surgery Center as soon as possible! Our friendly staff will direct you in what you need to do next. Our business hours are Monday-Friday 7am to 4pm and we can be reached at (716) 250-6520. Please contact your physician’s office directly to reschedule

Are there other health care professionals that are not employed by Buffalo Surgery Center that may provide care to me during my procedure? +

Yes. Buffalo Surgery Center contracts with external professionals to provide certain services during your visit. Services provided by these providers are separate from your visit, and you may possibly receive a separate bill for their services. You may wish to contact the group office(s) to confirm participation with your insurance. Contact information for these groups is provided below:

Buffalo Anesthesia Group
Service to be provided: Operative Anesthesia
Mailing Address: Parkside Management Services 338 Harris Hill Road, Suite 107 Williamsville, NY 14221
Telephone Number: (716) 634-4798

X-Cell Laboratories
Service to be provided: Pathology
Mailing Address: 20 Northpointe Pkwy Suite 100 Buffalo, NY 14228
Telephone Number: 716 250-9235

Can you bill me for any copays, co-insurances or deductible? +

Unfortunately no. Full payment is expected on the day of your procedure. We do accept the following forms of payment: Cash, Check and Credit Card (Visa, Mastercard, Discover and American Express) We do not accept Care Credit.

Can I get dropped off for my procedure then picked up later? +

No. For patient safety, we require that a responsible adult remains at the center at all times.